Collection of personal information (driver)
Personal information is collected on behalf of the Ministry of Transportation under the authority of Section 205 of the Highway Traffic Act. The information is used for the administration of the ministry's driver, vehicle and carrier programs.
Public notice
Residential address information collected is not available to the general public. Only "Authorized Requesters" who have been approved and have entered into a contractual agreement with the ministry may obtain residential address information for the purposes set out below and identified in Section 4.2 of the Highway Traffic Act:
- safety recalls by auto manufacturers
- law enforcement
- verification of identity
- for use by lawyers, process servers, bailiffs and private investigators for legal purposes related to the justice system including:
- service of legal documents
- investigations which may give rise to legal proceedings
- locating persons in connection with claims/litigation/motor vehicle collisions
- repossession of assets
- verification of information by financial institutions
- collection of debts resulting from failure to pay amounts owing to:
- road toll authorities
- financial institutions
- government (including courts)
- municipal and private parking authorities
- toll collection (for example, 407-ETR)
- The War Amputations of Canada’s key tag service, unless the individual requests that the Registrar doesn’t disclose their personal information for this purpose
- automobile insurance purposes (for example, claims and underwriting)
- parking violations (private, municipal and government parking)
- government use for program delivery where authorized by statute
- employers who require the information (after obtaining consent)
- prescribed recipients (for prescribed purposes)
- a Crown Agency or agent of the Crown including but not limited to a:
- municipality in Canada
- court in Canada
- financial institution in Canada
Contact us
If you have any questions about the collection of personal information, please contact the Team Manager, ServiceOntario Contact Centre at:
By mail:
Ministry of Transportation
Transportation Safety Division
Supervisor, Special Enquiry Unit
Information Services Office
87 Sir William Hearst Avenue
Room 178
Toronto, Ontario
M3M 0B4
If you have questions or concerns about the disclosure of personal information to the War Amps’ key tag service, or would like to opt out, contact the Business Information Services Unit, Ministry of Transportation at:
By mail:
Ministry of Transportation
Coordinator, Business Information Services Unit
Information Services Office
87 Sir William Hearst Avenue
Room 178
Toronto, Ontario
M3M 0B4