Rebuilding consumer confidence

Read how Ontario is taking action to strengthen protection and enhance business practices for the people of Ontario.


Homes and renovations

Door-to-door sales, buying or renting a home or condo, hiring a mover, and starting a renovation.

Contracts and memberships

Signing a contract, including wireless service plans or joining a gym or modelling agency.

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Driving and vehicles

Buying a car, getting car repairs, or getting towed.

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Shopping

Shopping in-store and online, reward points, gift cards, returns, warranties, and exchanges.

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Credit, loans and debt

Payday loans, credit reports, and debt collection and settlement, including repossession of property.

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Funerals and arrangements

Planning a funeral, burial, cremation or scattering and what to do if you discover a burial site.

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Travel and entertainment

Ticket sales, booking a trip, buying a timeshare and information on Ontario’s movie rating system.

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Families and relationships

Dating services and getting married.

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Scams and identity theft

Protect yourself from common scams and identity theft, and learn what to do if you are a victim.

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Take action

File a complaint against a business or search the Consumer Beware List.


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For businesses

Information to help businesses comply with consumer protection laws and avoid consumer complaints.