Who qualifies

To qualify for either enteral feeding pump and supplies funding or ostomy supplies, you must first:

  • be an Ontario resident
  • have a valid Ontario health card

We do not consider your income.

For enteral feeding pump and supplies

To qualify for enteral feeding pumps and supplies, the following 3 things must also apply to you:

  • have a physical disability requiring enteral feeding to maintain nutrition
  • need pump-feedings for 6 hours or more per day
  • not be a resident of a long-term care home

For ostomy supplies

To qualify for ostomy supplies, you must also have either:

  • one of the following types of permanent ostomies:
    • colostomy
    • ileostomy
    • fecal continent reservoir
    • urostomy
    • ileal conduit
    • urinary continent reservoir
  • a temporary ostomy that is required for 6 months or longer

Who does not qualify

You do not qualify, if:

  • you are a patient of an acute or chronic care hospital
  • you already qualify for, or are receiving, financial support from the Workplace Safety and Insurance Board for enteral feeding and ostomy supplies
  • you are a Group “A” veteran and already qualify for, or are receiving, financial support from Veterans Affairs Canada for enteral feeding and ostomy supplies

Enteral feeding pumps and supplies

Through the Assistive Devices Program (ADP), we help cover the costs of an enteral feeding pumps and supplies, including:

  • feeding bags/containers
  • tubes and catheters
  • other accessories associated with using the enteral feeding pump (such as a travel case, intravenous pole)

We do not cover:

  • total parenteral nutrition (TPN) pumps and supplies
  • feeding formula
  • device repairs
  • replacement batteries

Replacing enteral feeding pumps

You can apply to replace an enteral feeding pump, when either:

  • your medical condition has changed and the pump no longer meets your needs
  • your pump is worn out and no longer under warranty and cannot be repaired at a reasonable cost

How much is covered

If you qualify, and your application is approved, you can get:

  • up to $549.75 for a portable pump, or $355.50 for a stationary pump
  • $1,500 per year (paid in 4 installments, every 3 months) for supplies listed above

If you receive social assistance benefits through one of the programs listed below, you will be eligible for up to $733 for a portable pump or $474 for a stationary pump, and up to $2,000 per year (paid in 4 installments, every 3 months) for supplies:

You must pay any costs over these maximum amounts.

Apply for enteral feeding pumps and supplies

Follow these 4 steps to apply:

  1. See your doctor or a nurse practitioner for an examination to confirm whether or not you need a pump.

    They may also refer you to a nutritional specialist (such as a nurse, dietitian, or occupational therapist) who specializes in enteral nutrition.

  2. Choose the pump and supplies you need with the help of your doctor, nurse practitioner or nutritional specialist.

    You choose where to buy the supplies. Your doctor, the nurse practitioner or nutritional specialist can help you find a retailer near you.

  3. Fill out the application form with the help of your doctor, nurse practitioner or nutritional specialist.
  4. Once completed, submit the application form to the ADP by:
    • Email: adp@ontario.ca
    • Fax: 416-327-8192
    • Mail: Assistive Devices Program
      7th Floor, 5700 Yonge Street   
      Toronto, Ontario M2M 4K5

Find out what happens after you apply.

Ostomy supplies

Through the Assistive Devices Program, we help cover the costs of supplies for permanent and long-term ostomies, including:

  • colostomies
  • ileostomies
  • fecal continent reservoirs
  • urostomies
  • ileal conduits
  • urinary continent reservoirs

Amount covered

If you qualify, and your application is approved, you get $975 per ostomy each year. The amount is paid to you in 2 instalments (every 6 months).

You will receive $1,300 per ostomy each year (paid in 2 installments every 6 months) if you live in a long-term care home, or receive social assistance benefits through one of the following programs:

You must pay any costs over these maximum amounts.

Apply for ostomy supplies

Follow these 3 steps to apply:

  1. See your doctor or a nurse practitioner for an examination to confirm you qualify for financial support through the ADP.

  2. Fill out the application form with the help of your doctor or the nurse practitioner.

    You choose where to buy the supplies. Your doctor or nurse practitioner can help you find a retailer near you.

  3. Once completed, submit the application form to the ADP by:
    • Email: adp@ontario.ca
    • Fax: 416-327-8192
    • Mail: Assistive Devices Program
      7th Floor, 5700 Yonge Street   
      Toronto, Ontario M2M 4K5

After you apply

We aim to review your application for ostomy supplies, or an enteral feeding pump and supplies, within 8 weeks of receiving it.

If your application has been denied, you will receive a letter from us telling you the reason for the denial and how you can follow up, including appealing our decision.

If your application is approved

You will receive the first payment for ostomy supplies, or an enteral feeding pump and supplies, within 30 days of the date your application is approved.

Receiving payments

You can have payments directly deposited into your bank account. Fill out and submit this form to us to set up direct deposit.

Otherwise, payments will be made by cheque mailed to you. Payment by direct deposit is faster, more secure, and less likely to be delayed by factors outside of ADP’s control.

How to renew

You must renew your financial support every 2 years for ostomy supplies and enteral feeding supplies.

We will send you a renewal letter near the 2-year anniversary date of your original application. Complete and return the form to us as soon as possible, by:

  • Email: adp@ontario.ca
  • Fax: 416-327-8192
  • Mail: Assistive Devices Program
    7th Floor, 5700 Yonge Street   
    Toronto, Ontario M2M 4K5