Overview

The 2017 OPS Employee Survey ran from February 22 to March 8, 2017. More than 34,000 employees responded.

Here are eight of the high-level results.

Participation

The participation rate was 57%, which is slightly lower than in 2014 (57.5%). However, the survey was only available for two weeks in 2017, whereas it was available for five weeks in 2014.

YearParticipation rate
201757%
201457.5%
201163.5%

Engagement

Engagement has improved generally:

YearEngagement score
201769.9
201467.8
201169.6

Engagement has also improved across the four areas we measure:

Components of employee engagement201720142011
Organizational satisfaction64.862.564.7
Commitment64.259.164.3
Job satisfaction63.659.661.4
Motivation82.179.477.4

Proportion of engaged employees

More employees report that they are highly engaged at work, and fewer people report medium or low levels of engagement. The proportion of highly engaged employees has increased, and those with medium to low engagement has decreased.

Level of engagement201720142011
High engagement47%42%45%
Medium engagement35%37%38%
Low engagement16%19%15%

Inclusion index

When compared to the 2014 results (2011 data is not available), the Inclusion Index has also improved. The index was:

  • 74.3 in 2017
  • 71.8 in 2014

The Inclusion Index is based on five questions that ask employees whether they feel:

  • included by their coworkers
  • respected at work
  • able to express opinions that diverge from their management’s opinions without fear of reprisal.

Discrimination and harassment

Overall, discrimination and harassment have both declined.

Table: Discrimination on the job

OPS employees were asked: in the past two years, have you experienced discrimination on the job?

YearNo, I have not experienced discriminationYes, I’ve experienced discrimination
201787.44%12.56%
201485.75%14.25%
201182.36%17.64%

Table: Victim of harassment on the job

OPS employees were asked: in the past two years, have you been the victim of harassment on the job?

YearNo, I have not been a victim of harassment on the jobYes, I’ve been a victim of harassment on the job
201785.18%14.82%
201483.80%16.20%
201185.27%14.73%

Violence

In both 2017 and 2014, 3% of respondents said they had experienced violence on the job.

Demographics

The proportion of respondents self-identifying as visible minorities remained relatively static from 2011 to 2014, and has increased from 2014 to 2017.

Table: Visible minority self-identification

OPS employees were asked: do you consider yourself to be a visible minority person?

YearNo, I do not consider myself to be a visible minorityYes, I consider myself to be a visible minority
201777.40%22.60%
201479.98%20.02%
201179.80%20.20%

OPS Major Findings

Work is underway to develop ministry- and division-specific analysis of comments as well as a report on the major survey findings across the OPS. These should be available by mid-June.