2026-2027 Services delivered: Victim Crisis Assistance Ontario Reclaim Project
Component: Victim Services
Legislation: Ministry of Community and Social Services Act
Service description
The Province provides funding to the Recipient for the delivery of the Reclaim Project.
Reclaim Project supports survivors of human trafficking in addressing financial harm related to their experience of exploitation. The program assists survivors of human trafficking in addressing coerced and/or fraudulent debt.
People served
The Program serves victims/survivors of human trafficking who seek to address coerced and/or debt related to their experience of exploitation.
Program/service
The Recipient is responsible for the delivery of services/activities to survivors of human trafficking living in the catchment area (Province of Ontario). Reclaim Project services that overlap with Victim Crisis Assistance Ontario (VCAO) Program will be delivered in accordance with the most up-to-date version of the VCAO Program Standards
Specific service provided
In addition to the services offered through the VCAO Program, the following services will be offered:
- Work with creditors and financial institutions to assist survivors of human trafficking
- Eliminate fraudulent debt from survivors' credit histories
- Restore credit records and financial identity
- Enable access to essential financial services
- Provide financial education and empowerment to support survivors of human trafficking to rebuild their lives
- Build partnerships and awareness with key actors, including creditors, financial institutions, and organizations in the anti-human trafficking sector.
Program goals
The goals of the Reclaim Project are to:
- help survivors of Human Trafficking reduce or eliminate fraudulent debt, which can support them in rebuilding their lives.
- increase credit scores of survivors of Human Trafficking
- support financial education knowledge gains of survivors of Human Trafficking
- increase partnerships with financial institutions and creditors
- Promote referrals from organizations within the anti-human trafficking sector to better ensure that survivors of human trafficking are able to access the referral-based services at Reclaim Project.
- Advocate with creditors and financial institutions on behalf of survivors to help clear their credit and rebuild their financial identities
Reporting requirements
Service data on ministry funded expenditures will be reported on at an Interim and Final stage. Report back due dates and targets are in the Recipient’s agreement with the ministry.
All service and financial data will be collected through the VQRP+ Customer Relationship Management system.
| Service data name | Definition |
|---|---|
| Total number of survivors supported: Reclaim Project | Total number of unique individuals served. |
| Number of Anti-Human Trafficking referring partners to Reclaim: Reclaim Project | Anti-human trafficking agencies and advocates onboarded and able to provide referrals. |
| Number of creditors and/or financial institutions onboarded: Reclaim Project | Creditors and financial-sector partners equipped with knowledge, protocols, and capacity to support survivors through the Reclaim process. |
| Amount of fraudulent and/or coerced debt eliminated: Reclaim Project | Total monetary value eliminated. |
| Narrative: If some participants did not complete the program, please provide the number of participants and the reason(s) why they did not complete: Reclaim Project | Data entry may be omitted if deemed nonessential by Ministry Program Representative. |
| Narrative: Program description: Reclaim Project | Briefly describe how the program is delivered by your agency. Include any distinguishing community characteristics, profile of children/families served. |
| Narrative: Successes: Reclaim Project | Briefly describe what is working well, any particular success achieved, partnerships established, etc. |
| Narrative: Challenges: Reclaim Project | Briefly describe any challenges/nuances encountered in your program and its delivery. |
| Ministry-funded expenditures: Reclaim Project | Total ministry-funded expenses for the Transfer Payment Recipient to administer and/or deliver this program in the reporting year (cumulative). |