Thank you in advance for your participation. Your feedback is important to us. Your responses are anonymous and confidential. Survey results may be published in the Court Services Division’s Annual Report.

Your privacy is important to us. Do not include personal information that could identify you or another person, such as:

  • a name
  • address
  • phone number

If you choose to provide personal information, it will be handled according to our Privacy Statement.

For questions about this survey, email CSS@ontario.ca.

All questions marked with an asterisk (*) are mandatory.

Section 1: Court location and service

Choose a location.
Choose one service

Section 2: Tell us about the service you received

Keeping in mind your experience with the service you received in the courthouse, please tell us how much you agree or disagree with each statement in the section below.

Maximum 600 words
Maximum 600 words
Maximum 600 words

Section 3: Accessibility

Please tell us how much you agree with the following statement: I was satisfied with the help I received.

Section 4: French language services

(by any means, for example, signage, verbal offer)

Section 5: Online services

JSO is a web platform that enables people and court staff to file and issue most civil, family, Small Claims Court, bankruptcy and divisional court documents online without attending a courthouse. People can also search and view Superior Court of Justice civil and criminal court case information and Ontario Court of Justice adult criminal court case information.
Maximum 600 words
Maximum 600 words
Maximum 600 words

Section 6: Final comments

Maximum 600 words
Maximum 600 words

Your privacy matters

Information that does not identify you may be used to measure website use, performance and improve our services.

Your information will not be placed on mailing lists or released to any third party, except as may be authorized by law.

For questions on how personal information collected on this page will be used, please see our Privacy Statement or contact attorneygeneral@ontario.ca.