Overview

This page gives directions to career colleges on what’s required to issue and maintain transcripts to meet the requirements under the Ontario Career Colleges Act, 2005.

Only vendors approved by the Superintendent of Career Colleges can be retained to provide these services.

List of prequalified (approved) vendors.

Requirements

Career college operators must:

  • make transcripts accessible to students for at least 25 years after they leave the college
  • transfer students’ transcript to the off-site approved vendor’s facility within 90-days of the student leaving the college
  • issue transcripts to students via the off-site approved vendor
  • retain a person, approved by the Superintendent, who will be responsible for issuing transcripts to students if the school closes

Certified transcripts

To be considered official, the student’s transcript must be certified by the approved vendor as a true and accurate copy of the transcript and must include the date the transcript is issued.

Operators’ business processes

  • career college operators should follow their own procurement procedures to meet the above rules
  • an operator may acquire two different approved vendors for maintaining and issuing transcripts from the list below.

Note: If an operator has two vendors, a process must be established to allow the vendor responsible for issuing student transcripts to access the transcripts maintained at the off-site facility.

Pre-qualified vendors

Companies providing transcript services approved by the Superintendent of Career Colleges:

Career Colleges Ontario (CCO)

55 Lynden Road, Unit 2
Brantford ON
N3R 8A7
Contact: Transcript Storage (STEPS)
 transcripts@careercollegesontario.ca
Approved Service:Transcript maintenance and issuance
Approved Storage Medium: Electronic

 

DataWitness

311-2464 West 2nd Ave.
Vancouver, B.C.
V6X 1J6
Contact: Customer Service
604-779-6780
 customerservice@datawitness.com
Approved Service: Transcript maintenance and issuance
Approved Storage Medium: Electronic

 

ODS

P.O. Box 2071
Sudbury ON
P3A 4R8
Contact: Maneesh Walia
705-560-8461
 odstorage@persona.ca
Approved Service: Transcript maintenance and issuance
Approved Storage Medium: Paper

 

Nimble Information Strategies Inc.

2820 – 14th Avenue
Markham ON
L3R 0S9
Contact: Customer Service
905-940-0190 ext. 4000
 info@nimble.ca
Approved Service: Transcript maintenance and issuance
Approved Storage Medium: Electronic

 

Synaptic Vision Inc.

201-925 Bay Street, Toronto, ON
M5S 3L4
Contact: Transcript Administrator
416-410-1047
 info@synapticvision.com
Approved Service: Transcript maintenance and issuance
Approved Storage Medium: Electronic

 

Truck Training Schools Association of Ontario Inc.

100 – 1 Hunter Street, East
Hamilton ON
L8N 3W1
Contact: Sara Fitchett
705-280-5577
 ttsao@ttsao.com
Approved Service: Transcript maintenance and issuance
Approved Storage Medium: Electronic