Overview

An agency partnership is a business between two or more parties that is licenced to sell the services of the following:

  • security guard: a person who performs work, for pay, that consists primarily of guarding or patrolling for the purpose of protecting persons or property
  • private investigator: a person who performs work, for pay, that consists primarily of conducting investigations to provide information
  • security guard and private investigator (dual): an individual may hold both a SG and PI licence. However, they cannot work as both SG and PI at the same time

Requirements

In order to complete your application, you will be required to provide the following:

  • a partnership agreement
  • legal name
  • business name/registration (if applicable)
  • Federal Business Number (BN9) (if applicable)
  • agency head office address
  • Ontario mailing address
  • business phone number and email address
  • Ontario agency branch office(s) address and manager contact information
  • colour photographs of the agency’s uniforms and/or marked vehicles
  • valid Certificate of Commercial General Liability Insurance
  • valid business firearms licence (if applicable)
  • payment of $700.00 for a private investigator or security guard licence or $1400 for a dual licence in the applicable format

You will also be asked to provide the following for each existing and new partner:

If you are adding or removing a partner, you will be required to provide:

  • a Notice of Change in Officer, Director or Partner form for the individual being added or removed
  • an amendment to the Articles of Incorporation or other government-issued report which lists all active officer(s)/director(s) and where applicable, a company resolution document showing the individuals have been added or removed

How to apply

Apply online

To apply online for a new agency partnership licence or renew your existing licence you will need:

Once your application is approved you will receive your digital licence by email. You can also download or print your digital licence by logging into your My Ontario Account.

Your agency licence must be posted in a clearly visible location within your business office.

Apply by mail

To apply by mail for a new agency partnership licence or to renew your existing licence you will need to:

Mail your completed application package to:

ServiceOntario
Occupational Licensing Services Office
P.O. Box 4500
Kingston, Ontario
K7L 0E1

Once your application is approved, you will receive your digital licence by email. You will be able to download and print your licence.

Your agency licence must be posted in a clearly visible location within your business office.

Change information on your current agency licence

You can update information on your licence during your licensing term if your:

  • current licence is not expired
  • licence is not within 90 days of its expiry date

Changes that can be made online or by mail include:

  • insurance information
  • head office and mailing addresses
  • branch office(s) information
  • branch name(s)
  • legal name (for partnerships, corporations and/or partner(s), officer(s), or director(s))
  • criminal offences (for corporation, partnership and/or partner(s), officer(s), or director(s))
  • adding/removing partner(s), officer(s) or director(s)
  • declaration of the use of a:
    • firearm
    • baton
    • handcuff
    • guard dog
    • marked vehicles
  • uniform and/or marked vehicle changes

Depending on what change you are making you may need to provide specific information.

Change by mail

Print and complete a Change of Information form for Partnership - Security Guard and/or Private Investigator Agency Licence.

Mail your completed change of licence type form and required information to:

ServiceOntario
Occupational Licensing Services Office
P.O. Box 4500
Kingston, Ontario
K7L 0E1

Change your licence type

You can change your licence type during your licensing term, as long as your current licence is not expired and your current licence is not within 90 days of its expiry date.

If you currently hold a Security Guard Licence you can change to either:

  • Private Investigator Licence
  • Dual Licence

If you currently hold a Private Investigator Licence you can change to either:

  • Security Guard Licence
  • Dual Licence

If you currently hold a Dual Licence and wish to change to a either a Security Guard or Private Investigator, please contact the ServiceOntario Contact Centre to assist with your application Toll-free 1-866-767-7454.

To change your licence type you will need:

  • An updated insurance document:
  • Photographs of the agency’s uniforms (if applicable)
  • Payment of $700.00 in the applicable format

When changing your licence type please note:

  • The expiry date will remain the same as the original licence issued to you

Change by mail

ServiceOntario
Occupational Licensing Services Office
P.O. Box 4500
Kingston, Ontario
K7L 0E1

Cost

To apply or renew:

  • $700 for a private investigator or security guard licence
  • $1,400 for a dual licence

To change your licence type

  • $700

If you are applying online, you can pay with:

  • Credit card (VISA® or MasterCard®)
  • Debit card (VISA® or MasterCard®)

If you are applying by mail, choose one of these forms of payment made payable to the Minister of Finance:

  • bank draft
  • money order (postal or bank)
  • certified cheque

Note: Credit cards, cash and personal cheques are not accepted by mail.

Payments are non-refundable. This applies to applications that are withdrawn, denied due to ineligibility, or returned due to errors or incomplete information where the information is not submitted within 90 calendar days. Payment will be retained as a processing fee.

Returned applications

If your application is returned because of an error or missing information, you have 90 calendar days to respond. If we do not receive the requested information from you within 90 calendar days, your application will be closed, and your payment will be retained as a processing fee. A new application and payment will be required.

Criminal Record and Judicial Matters Check (CRJMC)

As per section 11(2)(c) of the Private Security and Investigative Services Act, 2005 (PSISA), each officer, director, partner and/or sole proprietor must provide a Criminal Record and Judicial Matters Check (CRJMC) with their application.

A CRJMC includes:

  • applicable criminal convictions
  • findings of guilt under the federal Youth Criminal Justice Act
  • absolute and conditional discharges
  • outstanding charges, arrest warrants, and certain judicial orders

A CRJMC must be requested from an:

  • Ontario municipal police service
  • Ontario First Nations police service
  • Ontario Provincial Police

Checks completed by third-party providers or police services outside of Ontario will not be accepted.

Note: The CRJMC must have been issued within the past 6 months to be considered valid for your application.

If you are applying online, the CRJMC must be the original format (digital PDF file) obtained online from an Ontario police service.

If you are applying by mail, the CRJMC must be the original paper document obtained from an Ontario police service.

Photocopies will not be accepted.

Notice of collection

In order to process your request, ServiceOntario will collect some personal information on behalf of the Ministry of the Solicitor General under the authority of Section 11 of the Private Security and Investigative Services Act, 2005. This information will be used for identification purposes and to issue and administer licences under the Act.

If you have any questions about the collection and use of your personal information, please contact the ServiceOntario Contact Centre at:

By mail:

ServiceOntario
Occupational Licensing Services Office
P.O. Box 4500
Kingston, Ontario
K7L 0E1

Contact Us

Email your questions to privatesecurity@ontario.ca or call Monday to Friday, 8:30 am to 5:00 pm: