Overview

The Ontario Immigrant Nominee Program (OINP) allows foreign nationals with the right skills, experience and education to apply for a nomination for permanent residence in Ontario.

You can submit an application to the OINP on your own or appoint a paid representative to do so on your behalf. By law only certain professionals may act as paid representatives.

You may get free help or advice from any other individual, but this must be disclosed in your online application.

Authorizing a representative to assist you can be helpful but is not necessary.

If you choose to use a representative, please follow the steps on how to appoint one. This will ensure you retain access to, and control of, your online application and allow you to change or end your authorization if you need to.

Who can be a representative

Authorized representatives are regulated under the Ontario Immigration Act, 2015 and must be:

No one else is legally allowed to charge you or receive any other type of payment to be your representative.

If you have any questions concerning whether or not a lawyer who is a member of another Canadian provincial or territorial law society is authorized to practice law in Ontario, please contact the Law Society of Ontario.

Applicants: How to appoint a representative

Representatives are not allowed to appoint themselves. This means that you must appoint your representative to act on your behalf using your own OINP profile in the e-Filing system. You must create your profile using your personal email address and phone number. Representatives are not to use any other email address for your profile or create one themselves for the purpose of a registration with the OINP.

Registrations in the expression of interest system that were created by self-appointed representatives are invalid and will be withdrawn by the OINP. This means that if it is determined that you did not create your ONe-key account, or, you did not authorize your representative correctly, your registration will be withdrawn.

Applications submitted by self-appointed representatives are invalid and will be withdrawn by the OINP. Your application will be returned as incomplete and your application fee will be refunded.

You must create your own ONe-key account. Your representative is not allowed to create a ONe-key account for you. The OINP does not manage ONe-key accounts and we cannot help you if you lose access to your account. To keep access to and control of your account, never share your ONe-key password with anyone, including your representative.

How to appoint a representative to submit your Express Entry application

Step 1 – Your representative needs to create their own profile in the portal.

Step 2 – To submit an application on your behalf, representatives need your:

  • first and last name as it appears on your passport, travel or identity document
  • date of birth
  • personal telephone number
  • personal email address
  • country of residence

Representatives are not allowed to use any other email address to submit your application, including their own email or an email they create to register with the OINP. Using your own email means you will receive all registration emails directly and are able to control your profile.

Step 3 – Once you and your representative both have profiles in the portal, you will receive two emails:

  1. the first email will include your enrollment number
  2. the second email will include your PIN number

Step 4 – Register for a ONe-key account by clicking on the link in the first email and:

  1. select Ontario Immigrant Nominee Program (OINP) from the list of services
  2. input your PIN and enrollment numbers

Your representative is not allowed to create your ONe-key account for you.  If you already have a ONe-key account you may sign in with it.

Step 5 – Appoint your representative. Go to the OINP e-Filing Portal and click on the row containing your file number. Once the ‘My Representative’ box appears, click on ‘Appoint’.

Your representative can now log in to their account and submit an application on your behalf.

How to appoint a representative to register your expression of interest

Step 1 – Your representative needs to create their own profile in the portal.

Step 2- To register an expression of interest on your behalf, your representative will need your:

  • first and last name as it appears on your passport, travel or identity document
  • date of birth
  • personal telephone number
  • personal email address
  • country of residence
  • passport number

Representatives are not allowed to use any other email address to register your expression of interest, including their own email or an email they create to register with the OINP. Using your own email means you will receive all registration emails directly and are able to control your profile.

Step 3- Your representative must submit your expression of interest.

Step 4- Once your expression of interest has been submitted, you will receive two emails:

  1. the first email will include your enrollment number
  2. the second email will include your PIN number

Step 5 – Register for a ONe-key account by clicking on the link in the first email and:

  • select Ontario Immigrant Nominee Program (OINP) from the list of services
  • input the PIN and enrollment numbers

Your representative is not allowed to create your ONe-key account for you.  If you already have a ONe-key account you may sign in with it.

Step 6– Appoint your representative. Go to the OINP e-Filing Portal and click on the row containing your file number. Once the ‘My Representative’ box appears, click on ‘Appoint’.

Once you have appointed your representative, your expression of interest will be entered in the selection pool.

If you have already registered an expression of interest, please follow the instructions under If you are already registered in the OINP e-Filing Portal to appoint your representative.

If you are already registered in the OINP e-Filing Portal

Step 1 – Get your file number, which is on your main page, in the portal.

Step 2 – Give your representative the following information:

  • your file number
  • first and last name as it appears on your passport, travel or identity document
  • your email address

Step 3 – If your representative does not have their own profile in the portal, they must create one. Once that’s done, they should:

  • log into the OINP e-Filing Portal
  • click on ‘Add an existing application’
  • enter your file number and email address

Step 4 - Once your application has been added, you will receive an email asking you to log into your account to authorize the representative.

Step 5 - Log in to the OINP e-Filing Portal and click on the row containing your file number. Once the ‘My Representative’ box appears, click on ‘Appoint’.

Important: Representatives are not allowed to self-appoint. You must appoint your representative from your own profile. Never share your password with your representative or any other individual.

Applicants: Cancel a representative

If you want to cancel your representative:

  1. log into your account in the OINP e-Filing Portal
  2. click on the row containing your file number
  3. once the ‘My Representative’ box appears, select ‘Cancel’

Once you’ve cancelled your representative, they will no longer be authorized to conduct any business on your behalf or access your information.

Applicants: Getting assistance from authorized representatives and other individuals

Assistance from authorized representatives

If you get help from an authorized representative, but you do not appoint them as your representative, you must disclose this in your online application.

Important:

  • If you don’t disclose that you received assistance from an authorized representative, we may return your application as incomplete.
  • Remember, representatives must register an account and get appointed by you before they can submit an application on your behalf.
  • Representatives cannot use an email address belonging to, or created by themselves, for the purpose of self-appointing.

Assistance from other individuals

You can also get help with your application from someone who is not authorized. You will be asked to disclose this in your online application.

Individuals who are not authorized representatives cannot charge you for their service or ask for any other type of compensation, or submit an application on your behalf.

Only authorized representatives can register as a representative in the OINP e-Filing Portal.

Important: You cannot use the email address of a representative or any other individual in your online application. You must include your own email.

Representatives: Before you register

If you will be acting as a representative, make sure you are authorized to do so in Ontario.

Once you confirm you’re authorized, you must:

  • create a profile in the OINP e-Filing Portal
  • use your representative account to submit applications on behalf of applicants - you cannot submit an application through an applicant’s ONe-key account
  • have the applicant's:
    • file number
    • first and last name as it appears on their passport, travel or identity document
    • email address

Register as a representative

Step 1: Register yourself

  1. Access the OINP e-Filing Portal and select ‘New Representative’ if you have not yet registered in the e-Filing Portal.
  2. Enter your last name, first name and email.
  3. You will be automatically redirected to log into your ONe-key account. If you don’t have a ONe-key account, click on ‘Sign up now!’
  4. From ONe-key you will be automatically redirected to complete your representative profile.
  5. Once your profile is complete, click ‘Submit’ and you will be redirected to your main page in the portal.

Step 2: Register your applicant

  1. From the main page of the portal, click on ‘Submit New Application’ and select the applicant’s stream.
  2. Read and acknowledge the Representative’s Declaration by checking the box and clicking OK. This step is only required the first time you submit an application.
  3. You will be automatically redirected to register a profile for the applicant. Once finished, click ‘Submit’.

    Make sure you carefully enter the applicant’s information when you are creating this profile because we will not accept requests to change complete names or dates of birth.

    If the applicant does not have a last name on their passport, travel or identity document:
    • enter ‘N/A’ in the first name field
    • put their first name in the last name field
  4. A confirmation number will appear on the screen. Click on ‘Finish’ to return to your main page.
  5. Click on Refresh Applicant’s List to view the applicant’s information.

Step 3: Get authorized and complete the application

The applicant will receive two emails from the OINP telling them that you have registered a profile on their behalf.

The first email will include the applicant’s enrollment number and the second will include the PIN number.

The applicant must then authorize you as their representative by:

  1. logging in to the OINP e-Filing Portal through the link in the email they received. They will first be taken to pages to enter both their PIN and enrollment numbers.
  2. clicking on the row containing their file number
  3.  clicking on ‘Appoint’

Once you’re appointed, log in to the OINP e-Filing Portal through your ONe-key account and begin the application.

You will only be able to complete an application on behalf of an applicant once you have been appointed to do so. If the application is based on invitation to apply under the OINP’s expression of interest system, you will need to upload an attestation that has been signed by the applicant.

Note: If you experience a technical issue, email ontarionominee@ontario.ca with a description of the problem, a screenshot of your full screen and include the relevant file number(s). If the applicant experiences a technical issue, they must email the OINP directly with the same information.

Updated: October 05, 2021
Published: January 14, 2019