Interactive video

This interactive video explains the importance of proper driver performance and training, and the consequences for unsafe driving.

The videos are for reference only. They do not replace any required education and assessment. If you are applying for a new CVOR certificate, you will need to complete formal online training as part of the process. After applying, you will get a link to the training.

Use the video control to adjust the settings. Click “NEXT” to continue after each section finishes.   

This video is best viewed on a desktop or tablet rather than a mobile phone. A small screen may limit your experience. On mobile phones, use the following link to view the interactive video outside of ontario.ca: interactive video 7: Driver Management

Topics covered: 

  • the impacts of driver performance
    • a drivers performance affects the carrier’s commercial safety operator’s registration (CVOR) safety rating and carrier’s reputation
    • a driver’s performance can be a liability to the carrier
  • driver management starts with hiring (practices and policies)
    • hiring policies
    • tips for developing good hiring practices
  • driver training and qualification
    • driver training
      • orientation program
      • driver training
      • on-going training
      • remedial training
    • driver qualification file
    • required documents
    • recommended documents
    • reviewing driver files
    • order drivers abstract
    • verify the status of driver’s licence
  • implications of business growth
    • as a business grows, the carrier’s role shifts
    • communication is critical
    • policies and procedures need to evolve
    • leverage GPS and telematics
    • electronic logging devices
    • dash cams
    • driver management systems
  • consequences
    • charges / vehicle impoundment
      • careless driving (driver)
      • improper licence (driver and or carrier)
      • distracted driving (driver)
      • impaired driver (vehicle impoundment)