Interactive video

This interactive video explains MTO’s CVOR program as well as carrier records and carrier safety ratings.

The videos are for reference only. They do not replace any required education and assessment. If you are applying for a new CVOR certificate, you will need to complete formal online training as part of the process. After applying, you will get a link to the training.

Use the video control to adjust the settings. Click “NEXT” to continue after each section finishes.   

Topics covered: 

  • how the CVOR program works
    • what a CVOR certificate is
    • what MTO monitors
  • reviewing a carrier record
    • reviewing a safety record
    • navigating online carrier records (OCRs) — create account, CVOR search, view report
    • tips for reviewing a safety record
  • carrier safety ratings
    • what carrier safety rating are
    • how CSR is assigned
    • 5 potential ratings
    • conditional safety ratings
    • violation rates
    • thresholds, interventions, and sanctions
    • alternative triggers
    • when an intervention happens
  • carrier safety programs
    • what is a carrier safety program
    • elements of a carrier safety program