What we can help you with

Regional offices can answer your questions and help you access programs such as the Special Services at Home (SSAH) and Assistance for Children with Severe Disabilities (ACSD) programs.

The five regional offices also support transfer payment agencies in delivering ministry funded programs such as Developmental Services, Violence Against Women, Child Welfare and Protection Services, Children with Complex Special Needs, Autism Services, Anti-Human Trafficking Supports, and Youth Justice Services.

Please contact the regional office if you have any questions or concerns related to these services.

Contact information by region

The Ministry of Children, Community and Social Services divides the province into 5 regional offices:


Central region

Contact the regional office that’s closest to you.

Areas served

  • Dufferin
  • Halton
  • Peel
  • Simcoe
  • Waterloo
  • Wellington
  • York

Contact information

Regional offices

6733 Mississauga Road, Suite 200
Mississauga, Ontario
L5N 6J5

Tel: 905-567-7177
Fax: 905-567-3215
Toll-free: 1-877-832-2818

17310 Yonge Street
Newmarket, Ontario
L3Y 7R8

Tel: 905-567-7177
TTY: 905-715-7759
Fax: 905-895-4330
Toll-free: 1-877-832-2818

Youth justice services

6733 Mississauga Road, Suite 200
Mississauga, Ontario
L5N 6J5

Tel: 905-567-7177
Fax: 905-567-3215
Toll-free: 1-877-832-2818


West region

Contact the regional office that’s closest to you. If you’re searching for youth justice services, you must contact the youth justice services office.

Area served

  • Brantford
  • Bruce
  • Chatham-Kent
  • Grey
  • Hamilton - Niagara
  • Huron
  • Lambton
  • London
  • Norfolk
  • Oxford
  • St. Thomas
  • Stratford
  • Windsor

Contact information

Regional offices

217 York Street, Suite 203
PO Box 5217
London, Ontario
N6A 5P9

Tel: 519-438-5111
Fax: 519-672-9510
Toll-free: 1-800-265-4197
TTY: 519-907-0205

119 King Street West
Hamilton, Ontario
L8P 4Y7

Tel: 905-521-7318
Fax: 905-546-8277
Toll-free: 1-866-221-2229
TTY: 519-907-0205

270 Erie Street East
Windsor, ON
N9A 3X1
PO Box 1810 ST. A
N9A 7E3

Tel: 519-254-5355
Toll-free: 1-800-419-4919
ACSD Fax: 519-254-7132

Youth justice services

217 York Street, Suite 203
PO Box 5217
London, Ontario
N6A 5P9

Tel: 519-438-5111
Fax: 519-679-7079
TTY: 519-858-0257


East region

Contact the regional office that’s closest to you. If you’re searching for youth justice services, you must contact the youth justice services office.

Area served

  • Cornwall
  • Durham
  • Hastings
  • Kawartha Lakes
  • Kingston
  • Lanark
  • Leeds & Grenville
  • Lennox & Addington
  • Northumberland
  • Ottawa
  • Peterborough
  • Prescott & Russell
  • Renfrew

Contact information

Regional offices

347 Preston Street, 3rd floor
Ottawa, Ontario
K1S 3H8

Tel: 613-234-1188
Fax: 613-783-5958
Toll-free: 1-800-267-5111

33 King Street W, 4th Floor
Oshawa, Ontario
L1J 1A1

11 Beechgrove Lane
Kingston, Ontario
K7M 9A6

Tel: 613-545-0539
Fax: 613-536-7272
Toll-free: 1-800-646-3209
TTY: 613-536-7304

Youth justice services

23 Beechgrove Lane,
Kingston, Ontario
K7M 9A6

Tel: 613-545-0539
Toll-free: 1-800-646-3209
Fax: 613-536-7272
TTY: 613-536-7304


North region

Contact the regional office that’s closest to you. If you’re searching for youth justice services, you must contact the youth justice services office.

Area served

  • Algoma
  • Cochrane
  • Kenora
  • Manitoulin-Sudbury
  • Nipissing
  • Parry Sound
  • Rainy River
  • Sault Ste. Marie
  • Sudbury
  • Thunder Bay
  • Timiskaming

Contact information

Regional offices

Sudbury area
Special Agreements Officer (Sudbury area)
199 Larch Street, 10th Floor
Sudbury, Ontario
P3E 5P9

Toll-free: 1-877-877-1113
Fax: 705-419-2665
1-888-777-8043

Sault Ste. Marie area
Special Agreements Officer (Sault Ste. Marie area)
199 Larch Street, 10th Floor
Sudbury, Ontario
P3E 5P9

Toll-free: 1-877-877-1113
Fax: 705-419-2660
1-888-333-5066

North Bay area
Special Agreements Officer (North Bay area)
199 Larch Street, 10th Floor
Sudbury, Ontario
P3E 5P9

Toll-free: 1-877-877-1113
Fax: 705-707-9915
1-888-333-5119

Thunder Bay area
Special Agreements Officer (Thunder Bay area)
435 James St. South, Suite 111
Thunder Bay, Ontario
P7E 6S9

Toll-free: 1-877-877-1113
Fax: 705-419-2654
1-888-777-9974

Youth justice services

200 First Ave W, 4th Floor
North Bay, Ontario
P1B 9M3

Tel: 705-494-3642
Fax: 705-494-3212
Fax: 705-235-1989(South Porcupine)
Fax: 807-475-1306 (Thunder Bay)


Toronto region

Contact the regional office that’s closest to you. If you’re searching for youth justice services, you must contact the youth justice services office.

Area served

City of Toronto (including Etobicoke, North York, and Scarborough).

Contact information

Regional offices

375 University Avenue, 5th Floor
Toronto, Ontario
M7A 1G1

Tel: 416-325-0500
Fax: 416-325-0565
TTY: 416-325-3600
Youth justice services

375 University Avenue, 5th Floor
Toronto, Ontario
M7A 1G1

Tel: 416-325-0500
Fax: 416-325-0565
TTY: 416-325-3600