What we can help you with

Regional offices can answer your questions and help you access programs such as the Special Services at Home (SSAH) and Assistance for Children with Severe Disabilities (ACSD) programs.

The five regional offices also support transfer payment agencies in delivering ministry funded programs such as Developmental Services, Violence Against Women, Child Welfare and Protection Services, Children with Complex Special Needs, Autism Services, Anti-Human Trafficking Supports, and Youth Justice Services.

Please contact the regional office if you have any questions or concerns related to these services.

Contact information by region

The Ministry of Children, Community and Social Services divides the province into 5 regional offices:


Central region

Contact the regional office that’s closest to you.

Areas served

  • Dufferin
  • Halton
  • Peel
  • Simcoe
  • Waterloo
  • Wellington
  • York

Contact information

Regional offices

6733 Mississauga Road, Suite 200
Mississauga, Ontario
L5N 6J5

Tel: 905-567-7177 
Fax: 905-567-3215 
Toll-free: 1-877-832-2818

17215 Leslie Street, Unit #101
Newmarket, Ontario
L3Y 8E4

Tel: 905-868-8900 
TTY: 905-715-7759 
Fax: 905-895-4330 
Toll-free: 1-877-669-6658

Youth justice services

6733 Mississauga Road, Suite 200
Mississauga, Ontario
L5N 6J5

Tel: 905-567-7177 
Fax: 905-567-3215 
Toll-free: 1-877-832-2818


West region

Contact the regional office that’s closest to you. If you’re searching for youth justice services, you must contact the youth justice services office.

Area served

  • Brantford
  • Bruce
  • Chatham-Kent
  • Grey
  • Hamilton - Niagara
  • Huron
  • Lambton
  • London
  • Norfolk
  • Oxford
  • St. Thomas
  • Stratford
  • Windsor

Contact information

Regional offices

217 York Street, Suite 203
PO Box 5217
London, Ontario
N6A 5P9

Tel: 519-438-5111 
Fax: 519-672-9510 
Toll-free: 1-800-265-4197 
TTY: 519-907-0205

119 King Street West, 3rd floor
Hamilton, Ontario
L8P 4Y7

Tel: 905-521-7318 
Fax: 905-546-8277 
Toll-free: 1-866-221-2229 
TTY: 519-907-0205

270 Erie Street East
Windsor, ON
N9A 3X1
PO Box 1810 ST. A
N9A 7E3

Tel: 519-254-5355 
Toll-free: 1-800-419-4919 
ACSD Fax: 519-254-7132

Youth justice services

217 York Street, Suite 203
PO Box 5217
London, Ontario
N6A 5P9

Tel: 519-438-5111 
Fax: 519-679-7079 
TTY: 519-858-0257


East region

Contact the regional office that’s closest to you. If you’re searching for youth justice services, you must contact the youth justice services office.

Area served

  • Cornwall
  • Durham
  • Hastings
  • Kawartha Lakes
  • Kingston
  • Lanark
  • Leeds & Grenville
  • Lennox & Addington
  • Northumberland
  • Ottawa
  • Peterborough
  • Prescott & Russell
  • Renfrew

Contact information

Regional offices

347 Preston Street, 3rd floor
Ottawa, Ontario
K1S 3H8

Tel: 613-234-1188 
Fax: 613-783-5958 
Toll-free: 1-800-267-5111

33 King Street W, 4th Floor
Oshawa, Ontario
L1J 1A1

Tel: 613-234-1188
Fax: 613-783-5958
Toll-free: 1-800-267-5111

11 Beechgrove Lane
Kingston, Ontario
K7M 9A6

Tel: 613-545-0539 
Fax: 613-536-7272 
Toll-free: 1-800-646-3209 
TTY: 613-536-7304

Youth justice services

23 Beechgrove Lane,
Kingston, Ontario
K7M 9A6

Tel: 613-545-0539 
Toll-free: 1-800-646-3209 
Fax: 613-536-7272 
TTY: 613-536-7304


North region

Contact the regional office that’s closest to you. If you’re searching for youth justice services, you must contact the youth justice services office.

Area served

  • Algoma
  • Cochrane
  • Kenora
  • Manitoulin-Sudbury
  • North Bay
  • Nipissing
  • Parry Sound
  • Rainy River
  • Sault Ste. Marie
  • Sudbury
  • Thunder Bay
  • Timiskaming

Contact information

Regional offices

Sudbury area 
Special Agreements Officer (Sudbury area)
159 Cedar Street, 7th Floor
Sudbury, Ontario
P3E 6A5

Toll-free: 1-877-877-1113 
Fax: 705-419-2665 
1-888-777-8043

Sault Ste. Marie area 
Special Agreements Officer (Sault Ste. Marie area)
159 Cedar Street, 7th Floor
Sudbury, Ontario
P3E 6A5

Toll-free: 1-877-877-1113 
Fax: 705-419-2660 
1-888-333-5066

North Bay area 
Special Agreements Officer (North Bay area)
159 Cedar Street, 7th Floor
Sudbury, Ontario
P3E 6A5

Toll-free: 1-877-877-1113 
Fax: 705-707-9915 
1-888-333-5119

Thunder Bay area 
Special Agreements Officer (Thunder Bay area)
435 James St. South, Suite 111
Thunder Bay, Ontario
P7E 6S9

Toll-free: 1-877-877-1113 
Fax: 705-419-2654 
1-888-777-9974

Youth justice services

200 First Ave W, 4th Floor
North Bay, Ontario
P1B 9M3

Tel: 705-494-3642 
Fax: 705-494-3212 
Fax: 705-235-1989(South Porcupine) 
Fax: 807-475-1306 (Thunder Bay)


Toronto region

Contact the regional office that’s closest to you. If you’re searching for youth justice services, you must contact the youth justice services office.

Area served

City of Toronto (including Etobicoke, North York, and Scarborough).

Contact information

Regional offices

375 University Avenue, 5th Floor
Toronto, Ontario
M7A 1G1

Tel: 416-325-0500 
Fax: 416-325-0565 
TTY: 416-325-3600

Youth justice services

375 University Avenue, 5th Floor
Toronto, Ontario
M7A 1G1

Tel: 416-325-0500 
Fax: 416-325-0565 
TTY: 416-325-3600