Kaplan Board of Arbitration Award to Northern & Rural Recruitment & Retention (NRRRI) Program Year 4 correction adjustments beginning December 2020

To: NRRRI Program Physicians
Category: Primary Health Care Services
Published by: Primary Health Care Branch, Ontario Health Insurance Plan Division
Date Issued: January 6, 2021

An error was made in applying the Kaplan Board of Arbitration Award Year 4 (2020-2021) rates to the Northern & Rural Recruitment & Retention Initiative (NRRRI) physician payments issued between April 1, 2020 and October 31, 2020.

The Year 4 rates were incorrectly applied based on the NRRRI physician’s specialty classification relativity rate but should have been applied based on the Year 4 approved relativity rate of 3.8208% for the NRRRI Program. As a result, adjustments will be processed to correct the error beginning in late December 2020 or as part of the next quarterly NRRRI installment, within the next three months.


Kaplan; Arbitration; Award; NRRRI; Northern and Rural Recruitment and Retention Initiative;

Contact information

If you have any questions about this adjustment, please contact Kate De Sousa, Team Lead-Northern Health Programs, email the Service Support Contact Centre or call 1-800-262-6524.