The Ministry of Health is requesting that optometrists ensure that banking and address information is up to date

To: Optometrists
Category: Optometrist Services
Written by: Claims Services Branch, Ministry of Health
Date issued: September 20, 2021

For OHIP payments to be accurately processed and to avoid delays, please update your individual banking information and/or address with the ministry as necessary. Please note it may take up to 30 days to process changes.

If you are currently receiving payments from the ministry directly to your individual bank account, no action is required.

In order to change your banking information, please complete and sign the Application for OHIP Direct Bank Payment for Health Care Professionals form 7698-84. Please submit the form with a void cheque.

Please use the Change of Address for Health Care Professionals form 4885-84E to confirm and/or update your:


  • Practice Address
  • Mailing Address (if different from Practice Address)
  • Telephone Number
  • Fax Number
  • E-mail address

Both forms may be submitted by email, fax or mail.

By email to

By fax to 1-613-545-5848

By mail to:
Ministry of Health
Claims Services Branch
Provider Registry Unit
PO Box 68
Kingston ON K7L 5K1

The fastest methods for sending the forms are by email or fax.


Please see INFOBulletin #8143 for more information on the ministry’s use of e-mail addresses. For further information contact our Service Support Contact Centre by email or telephone 1-800-262-6524.


Ontario; OHIP; Optometrist; Optometry; Payment;

Contact Information

Do you have questions about this INFOBulletin? Email the Service Support Contact Centre or call 1-800-262-6524.