Services delivered: community wellness worker
Component: IHWS – Promotion and Prevention
Legislation: Ministry of Community and Social Services Act
Service objectives
- Reduce family, sexual and gender-based violence and improve the healing, health and wellness of Indigenous individuals, families, and communities
Service description
- Community Wellness Workers provide wholistic strengths-based and trauma- informed services, referrals, support, case management and cultural programming to Indigenous individuals, families and communities to address and respond to existing and emerging family violence, health, healing and wellness issues, including intergenerational trauma
People served
- Indigenous individuals, families, and communities
Program / Service Features
The program/services contracted by the Ministry will reflect the following features
- Indigenous cultural approaches are reflected or used as a part of the activities and services
- Programming and services are culturally responsive, trauma-informed, and strengths-based and reflect the individual, family and/or community needs
Specific services provided may include
Client-specific services
Client-specific services are 1-on-1 supports provided to an individual and/or family and may include:
- Wellness planning
- Case Management
- Peer Counselling
- Assisting individuals to access services related to reducing family, sexual and gender-based violence and improving Indigenous health, healing and wellness
- Advocacy
- Crisis intervention
- Referrals to other services such as mental health and addictions, counselling, legal services, shelters, court workers, food banks, employment, training, housing
Group activities
- Activities are provided in a group-based setting and oriented towards reducing and preventing family violence and improving Indigenous health by
- Providing focused education and information
- Promoting positive change in values, attitudes and behaviours
- Fostering healing and enabling individuals, families and communities to achieve and enjoy a healthy and balanced life
- Group activities may include
- Healing/cultural teaching circles and/or support groups
- Land-based activities
- Ceremonial and traditional activities, such as (but not limited to) sweat lodges, medicines, teachings, beading, moccasin making, Indigenous arts and crafts, drumming, ribbon skirt/shirt making, etc.
- Workshops (e.g., healthy relationships, anger management, stress management, family communication, conflict resolution, self-esteem, grief and loss, self-care, parenting skills, budgeting, nutrition, life skills)
- Fitness and/or recreational activities
Community outreach, engagement & relationship building
- Community outreach, engagement and relationship building activities are offered to the community-at-large and/or other organizations and oriented towards reducing and preventing family violence and improving Indigenous health
- Activities may include
- Public presentations
- Public awareness and education campaigns
- Organizing or participating in community, health and wellness fairs or events (e.g. pow-wows, feasts)
- Participating in local committees
- Outreach and relationship-building with health and social service organizations and other community partners (e.g., information sharing, referral protocol development, building cultural awareness and competency, hosting gatherings)
Reporting requirements
The following service data will be reported on at an Interim and Final stage. Please refer to your final agreement for report back due dates and targets.
Service Data Name | Definition |
---|---|
# of Individuals: Received Client-Specific Services: CWW |
Unique, or unduplicated, count of individuals (including dependents/children) who received client-specific services during the reporting period. Each unique individual is counted only once per reporting period even if they received multiple services. If the individual carries into the next fiscal year, the individual is counted again in the new reporting period. See Service description for further details and examples of client-specific services |
# of Client-Specific Services: CWW |
The total number of 1-on-1 client-specific services provided to individuals during the reporting period. For example, if an individual accessed counselling service five times in the reporting period, this would be counted as five. See Service description for further details and examples of client-specific services. |
# of Group Activities: CWW |
The total number of group activities delivered during the reporting period. Each activity held in the reporting period should be counted as 1. If a group activity is jointly organized/funded with another IHWS program, only one program should report the group activity (to be decided by the service provider). The program that reports the group activity should also report the total number of individuals who attended that group activity under the “Number of Individuals: Accessed Group Activities: CWW”. If group activities are not provided through your IHWS-funded program, put “0”. See Service description for further details and examples of group activities. |
# of Individuals: Accessed Group Activities: CWW |
The total number of individuals who took part in group activities during the reporting period. The same individual can be counted more than once if they participate in more than one group activity in the same reporting period. The total number of participants for each group activity is added to calculate the total number of individuals who took part in group activities in the reporting period. For example, if an individual attends four group activities in a reporting period, count four (4). If a group activity is jointly organized/funded with another IHWS program, only one program should report the group activity (to be decided by the service provider). The program that reported the group activity (to be decided by the service provider) is responsible for reporting the total number of individuals who accessed the group activity under this data element. Do not include participants of the group activities that were not reported in “Number of Group Activities: CWW”. If group activities are not provided through your IHWS- funded program, put “0”. See Service description for further details and examples of group activities. |
# of Community Outreach, Engagement & Relationship Building Activities: CWW |
The total number of community outreach, engagement & relationship building activities delivered through the Community Wellness Worker program during the reporting period. Each activity held during the reporting period should be counted as 1. If community outreach, engagement & relationship building activities are not provided through your IHWS-funded program, put “0”. See Service description for further details and examples of community outreach, engagement & relationship building activities. |
Ministry- funded Agency Expenditures: CWW |
Total ministry-funded expenses for the Transfer Payment Recipient to administer and/or deliver the Community Wellness Worker program in the reporting year (cumulative). |