Component: Adults' DS Community Support Services

Legislation: Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA)

Service objectives

  • To case manage and coordinate community resources, liaise with other service providers, and advocate for adults who have a developmental disability living in the community
  • To support the development of a personal Individual Support Plan (ISP) based on the principles of self-determination, social inclusion, citizenship and choice and to provide services that are reflective of this plan

Service description

People served

Services and supports are provided to persons who reside in Ontario, are at least 18 years of age and have a developmental disability as defined by the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008.

Individual support plan (ISP)

Each individual will have an Individual Support Plan (ISP) that is based on the assessed needs and preferences of the individual. The plan will identify the specific services/supports received by the individual, the expected outcomes and should be based on the principles of self- determination, social inclusion, citizenship, choice and other requirements outlined in Section 5 of Regulation 299/10.

Note: An Individual Support Plan (ISP) is not the same as Person-Directed Planning (PDP): Individual Support Plans should not be reported or considered equivalent to a person-directed plan. The two terms are used to describe different planning processes and should NOT be confused.

Specific service provided

  • Advocacy to
  • Support adults to understand and exercise their rights
  • Prevent abuse, disservice, or exploitation of individuals by assisting them in accessing or communicating the situation to appropriate authorities
  • Help eligible individuals access and maintain generic community supports and government-funded services and supports
  • Help individuals live safely and securely in the community
  • Support with problem-solving, life skills counseling (such as personal budgeting, use of transportation, employment), guidance, or group facilitation
  • Helping individuals in identifying their strengths and needs and providing information, referrals, and follow-up supports
  • Coordination and case management of community resources, service plans, mediation, and liaison with other service providers
  • Assisting or arranging for appropriate accommodation/housing, legal, health, social, financial, family or counseling supports; and
  • Accompanying individuals and providing support at housing, legal, health, social, financial, counseling or family-related appointments or meetings

Services excluded

  • Case management services and support provided by staff in a supportive living setting or in day programs
  • Services provided through professional and specialized services; and
  • services provided through the community networks of specialized care

Delivery method

  • Services may be provided in person, or by other means (e.g., phone, email, and/or videoconference)
  • Staff providing services are typically required to have certification in the human services field including developmental services or related training or experience
  • Services provided are aligned with the ministry's safety and security guidelines and expectations

Services will be

  • Designed to address the needs of the individual
  • Respectful of the social, linguistic and cultural diversity of families and communities
  • Staffed by individuals with the appropriate training and range of skills necessary to respond effectively to the needs of individuals and, if appropriate, their families
  • Based on the individual's assessed needs, preferences and available individual, agency, community and contracted ministry resources
  • Obtained through the application for developmental services and supports process, which identifies individuals' support needs and priority access to service through a process that is objective, equitable and transparent

Program goals

To provide support to adults with a developmental disability to help them access and maintain developmental services and supports including community-based services and supports available to any member of the community.

Ministry expectations

  • Service agencies will inform the appropriate Developmental Services Ontario (DSO) office of resources and/or vacancy declaration as it becomes available; and maintain up to date agency information including, agency amalgamations/closures/name changes; service location changes or additions and services delivered at specific locations
  • Service agencies will comply with all relevant legislation, regulations, policy directives, program guidelines, funding agreement(s), accountability and reporting requirements; service agencies must continue to report to the DSOs and the Ministry regarding the status and/or any changes in circumstances or service terminations relevant to all placements of adults with developmental disabilities served by the service agencies matched and linked by the regional DSO
  • The service agency is responsible for utilizing the information technology specified by the Ministry for the collection and maintenance of information, maintaining the security, integrity, consistency and validity of the information collected and maintained and ensuring that data is accurate and kept up-to-date

Reporting requirements

The following service data will be reported on an Interim and Final stage. Please refer to your final agreement for report back due dates and targets.

Service data nameDefinition

Case Management: APSW: Ministry-funded Agency Expenditures

Total ministry-funded expenses for the Transfer Payment Recipient to administer and/or deliver this service in the reporting year (cumulative).

Case Management: Non-APSW: Ministry-funded Agency Expenditures

Total ministry-funded expenses for the Transfer Payment Recipient to administer and/or deliver this service in the reporting year (cumulative).

# of Individuals Served: Case Management: Non-APSW

The unique/unduplicated number of individuals that received this type of service in any language in the reporting year (cumulative). The same person should be counted only once if they received more than one type of this service, or if they exited and re- entered service during the year.

# of Individuals Served: Case Management: PDP

The unique/unduplicated number of individuals that received this type of service in any language in the reporting year (cumulative). The same person should be counted only once if they received more than one type of this service, or if they exited and re- entered service during the year.

Case Management: PDP: Ministry- funded Agency Expenditures

Total ministry-funded expenses for the Transfer Payment Recipient to administer and/or deliver this service in the reporting year (cumulative).

# of Individuals Served: Case Management: APSW

The unique/unduplicated number of individuals that received this type of service in any language in the reporting year (cumulative). The same person should be counted only once if they received more than one type of this service, or if they exited and re- entered service during the year.