Services delivered: Outpatient Accommodations and Supports

Component: IHWS – Supportive Resources, Training and Capacity Building

Legislation: Ministry of Community and Social Services Act

Service objectives

  • Improve the health of Indigenous people by providing short-term accommodation and service supports for Indigenous people accessing health care in Timmins and Kenora

Service description

  • Services include short-term accommodation, including meals, to Indigenous people accessing health care away from their homes or communities
  • Additional client-specific services may include translation services, peer counselling, referrals, advocacy, cultural therapeutic supports (e.g., Traditional Healers, medicines and ceremonial supports and resources), and transportation to and from an airport, train station or bus terminal

People served

  • Indigenous individuals and families, including children, partners, family members, friends, personal support workers accompanying clients for short-term accommodation, meals and supports

Program / Service Features

The Program/Services contracted by the Ministry will reflect the following features

  • Indigenous cultural approaches are reflected or used as a part of the activities and services

Specific service provided

  • Accommodation and meals
  • Support services
  • Translation services and referrals
  • Transportation (to and from an airport, train station or bus terminal only) Peer counselling, advocacy, and referrals
  • Health navigation and coordination of on-going supports (coordinating with Hospital, health organization and the members’ community health department) for continuum of care

Reporting requirements

The following service data will be reported on at an Interim and Final stage. Please refer to your final agreement for report back due dates and targets.

Service Data NameDefinition

# of Individuals: Received Accommodation: Outpatient Accommodation & Supports

Unique, or unduplicated, count of individuals (including dependents/children) who received short-term accommodation and meals, including hotel stays, during the reporting period.

Each unique individual is counted only once per reporting period even if they received multiple services. If the individual carries into the next fiscal year, the individual is counted again in the new reporting period.

# of Individuals: Received Support Services: Outpatient Accommodation & Supports

Unique, or unduplicated, count of individuals (including dependents/children) who received support services such as translation services, referrals, or transportation (e.g., to and from an airport, train station or bus terminal) during the reporting period.

An individual is counted only once per reporting period even if they received multiple services. If the individual carries into the next fiscal year, the individual is counted again in the new reporting period.

# of Resident Days: Outpatient Accommodation & Supports

The number of 24-hour periods for which an individual is provided bed-based care. The day on which an individual is admitted is included as one day of service. The day on which an individual is discharged is not counted.

Each occupied bed counts as one day of bed-based care, which includes hotel rooms and overflow beds, such as cots. When the individual enters and leaves the service on the same day, one day is counted. Beds occupied by a dependent or child are included in this count.

Note: The day of exit is not counted to allow accurate calculation of occupancy rates. Otherwise, the same bed would be counted twice for two different individuals on the same day.

To track resident days, take a daily census of occupied beds (including alternate settings if used) and add up the census to calculate the total resident days for the reporting period.

# of Individuals: Accompanying an Individual who Received Accommodation: Outpatient Accommodation & Supports

Unique, or unduplicated, count of individuals (e.g., partners, family members, friends, personal support workers) accompanying clients who received short- term accommodation and meals, including hotel stays, during the reporting period.

Each unique individual is counted only once per reporting period even if they received multiple services. If the individual carries into the next fiscal year, the individual is counted again in the new reporting period.

# of Beds: Outpatient Accommodation & Supports

The total number of beds dedicated for bed-based services to the Outpatient Accommodation and Supports program at the end of the reporting period. The total number of beds includes the spaces that are and are not occupied at the time of count.

The following types of beds are counted:

  • Beds funded by MCCSS; and
  • Beds funded by other revenue (e.g., fundraising) but dedicated for use for Outpatient Accommodation & Supports clients

The following types of beds are NOT included in the count:

  • Beds funded by other programs (e.g., homelessness); and
  • Alternate settings (e.g., overflow beds, cots, hotel rooms, cribs, etc.) that are used when the shelter is at capacity

If your agency does not have physical beds for IHWS client use, put “0”. Hotel beds should not be reported under this data element.

Ministry-funded Agency Expenditures: Outpatient Accommodation & Supports

Total ministry-funded expenses for the Transfer Payment Recipient to administer and/or deliver the Outpatient Hostels program in the reporting year (cumulative).