SADIE Training Aids
Find the tools and resources you’ll need to get started and make the most of SADIE. The training materials are intended for health care professionals and are currently available only in English.
SADIE user guide
- SADIE User Guide – for in-depth training
Training guides
These quick reference guides will help you navigate SADIE’s key features.
Getting started
- Access SADIE
- Unique Identifiers for Registration - Prescribers only
- Register for an OPS BPS Secure account
Submitting & managing requests
- Create and Submit a Request
- Track Request Status & View Ministry Responses
- Provide Additional Information – when requested by the Exceptional Access Program (EAP)
- Appeal a Decision – For negative decisions with new clinical information
Team and location management
- Set up a Delegate or Designate in SADIE
- Add a New User
- Manage Locations – Add or update practice locations
Some training documents require Adobe Acrobat Reader.
Training videos
These short, step-by-step videos walk you through common tasks in SADIE. For best viewing, set your resolution to 1080p.
- How Prescribers and Delegates Create and Submit a Request (Video) (Duration 6:52)
- How a Designate Creates a Request in SADIE and Sends to a Prescriber (Video) (Duration 6:07)
- How to Track the Status of EAP Requests and Access Ministry Response Letters in SADIE (Video) (Duration 6:22)
- How to Provide Additional Information Requested by the EAP (Video) (Duration 4:07)
- How to Request an Appeal for a Negative Decision (Video) (Duration 4:09)
- How to Set-up a Delegate or Designate to Use SADIE (Video) (Duration 3:57)
- How to Manage Locations in SADIE (Video) (Duration 3:53)
Related
SADIE (Special Authorization Digital Information Exchange)
Contact us
General inquiries:
Technical support:
SSContactCentre.MOH@ontario.ca
Monday – Friday 8 a.m. – 5 p.m.
Updated: September 09, 2026
Published: September 09, 2026