Preventive Care Bonus submissions processed in September 2022 did not generate payments on the Remittance Advice (RA)

To: Primary Care Physicians
Category: Primary Health Care Services
Written by: Claims Services Branch, Health Programs and Delivery Division
Date issued: October 31, 2022

The Ministry of Health (ministry) has identified an issue with the processing of Preventive Care Bonus claims received in September 2022, which resulted in the bonus payments not being made on the October 2022 Remittance Advice.

The ministry has corrected the issue and the impacted claims will be paid on the November Remittance Advice.

The ministry apologizes for the inconvenience and appreciates your patience while we resolved the issue.


Preventive care; primary care; bonus; payment

Contact Information

Do you have questions about this INFOBulletin? Email the Service Support Contact Centre or call 1-800-262-6524.